Readers’ Services Assistant – Job Opportunity

May 2019


Responsible for proper functioning of circulation services and designated patron services under supervision of the Readers’ Services Manager.


  • Performs circulation desk duties: Charges and discharges materials, issues library cards, reserves items, reviews interlibrary loan requests, responds to patron account questions, empties book drop and shelves books and other materials.
  • Assists patrons in finding information and resources.
  • Provides reader’s advisory services by developing knowledge of the library’s holdings, and locating and recommending books for patrons.
  • Explains and interprets library policy to members of the public and to other libraries as needed.
  • Understands how to use the online catalog and Internet resources. Provides instruction in their use to patrons, staff and volunteers.
  • Accepts reserves for library materials, handles interlibrary loan requests and notifies patrons when items are available.
  • Opens and closes library as scheduled.
  • Monitors and observes public use of the library and makes suggestions for improvements.
  • Straightens books on shelves and performs or coordinates general shelf-reading duties as assigned.
  • Attends staff meetings and training as requested.
  • Works on projects as assigned by the Readers’ Services Manager or Director.
  • Participates in assigned responsibilities that may include:
  • Acquisitions
  • Book discussion leading
  • Book displays
  • Cash deposits
  • Catalog and process periodicals
  • Collection development/management
  • Computer records management
  • Computer training workshops leading
  • Disabled services development/implementation
  • Forms creation and stocking
  • Interlibrary loan management
  • Online book reviews
  • Overdue notices and bills
  • Periodicals retention
  • Reference Services
  • Technology maintenance duties


  • Ability to deal tactfully and courteously with the general public and to maintain effective working relationships with other library staff.
  • Knowledge of and familiarity with reference tools needed for basic research, including Internet resources.
  • Thorough knowledge of library and clerical terminology, library procedures, use of computers and other equipment.
  • Ability to maintain established library records and files.
  • Knowledge of books — background in literature helpful.
  • Strong organizational ability.
  • Ability to comprehend, analyze and interpret regulations, policies and procedures of the library.
  • Proactive customer service orientation.


  • Previous library experience, college degree and/or library course work preferred.
  • Customer service experience.
  • Education and training in the areas of technology and other library-related areas.
  • Familiarity with computers is required.

HOURLY WAGE: $15.30/hour